Common Questions

• Why is there no incident resolution or update?
• Not receiving notifications?
• Can I report an incident in the Citizen app?
• Can I customize notifications for certain locations, incidents or crimes?
• What is Citizen's privacy policy?
• Where does Citizen Operate? Can Citizen come to my city?
• Why do I need to enable location and notifications for the Citizen App to work?
• How do I change my username?