General Questions

How do I use the Citizen app? A guide to key features

• How do I view my location on the map?
• What's the difference between the Recent and Trending Maps?
• Where can I get updates on incidents?
• How do I broadcast on the Citizen app?
• Switching between Cities

Notifications and Incidents

• Why is there no incident resolution or update?
• Not receiving notifications?
• Can I report an incident in the Citizen app?
• Can I customize notifications for certain locations, incidents or crimes?
• What is Citizen's criteria for reporting incidents?
• How do I refresh my feed? Why am I seeing old incidents in my feed?

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About Citizen

• What is Citizen's privacy policy?
• Where does Citizen Operate? Can Citizen come to my city?
• What is Citizen's "mission?"
• How does Citizen work?