Why is there no incident resolution or update?

Our team works hard to provide consistent updates and conclusions for every incident reported on Citizen. Unfortunately, we may not receive follow-up for every incident, which is why that information may occasionally be missing from the app.

When an incident is ongoing, regular updates are continuously provided through the data feeds we monitor and we update the app accordingly. Once an incident has been resolved, the conclusion is not always made publicly available.

If you have any questions, please email support@citizen.com.