Installing and configuring Citizen

Account Set Up

• Why do I need to enable location and notifications for the Citizen App to work?
• How do I change my username?
• Why does Citizen need my phone number?
• Why isn’t my confirmation code working?

Phone and Device Compatibility

• What phones are compatible with Citizen?
• Can I use Citizen on my iPad or tablet?

Downloading Citizen

• Why can't I sign up on Citizen outside of NYC?