Users can adjust or cancel their Citizen Protect subscription by following these steps:
- Open the Apple Settings application
- Tap on your Apple ID
- Tap Subscriptions. You will see a list of your Active subscriptions.
- Find Citizen and click on it to change your plan or cancel your subscription
Users on iOS can request a refund for Protect by following the instructions here. All refunds are issued through Apple.
- Open the Google Play Store
- Confirm you’re signed in to the correct Google Account.
- Tap Menu -> Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
Android users looking to request a refund for Protect can email email@example.com.